Frequently Asked Questions
What are your office hours?
Monday & Wednesday - 10am to 5pm
Tuesday & Thursday 10am to 3pm.
Friday 11am to 4pm
Closed Saturday and Sunday
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What is the location of your office?
4625 Roosevelt Street Portable 37, Sacramento CA 95820
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What is your phone number?
916-395-5023
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How can I send an email for information?
What services are offered?
1:1 Therapy
Life Coaching
Couples or Families
1:1 Anger Management
1:1 Parenting Classes
Co-Parenting
Supervised Visits
Community Services
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What insurance do you accept?
Medi-Cal
CalVip (Victims of Violent Crime)
How much are your services?
Fees may vary depending on program and client needs. Contact our office for more information at 916-395-5023 or email general@adifferentpath.info.
Is there a waitlist for services?
Waitlist can vary depending on the services requested, availability of Wellness Practitioners, client availability and payment.
How do I complete a request for services using the website?
Go to "How Do We Support” at top of the page.
Click on the Get Started Link" or "Get Started" corresponding to your requested service, fill out the information and submit the form.
When should I receive a call or email?
A staff member will contact you by phone or email within 24-72 hours after receiving your request.
What if I have a preference?
Our office will try to accommodate the request however varies factors can impact preference request.
Do you offer In-Office or Virtual Appointments?
Yes, we offer both in-office and virtual appointments.
However, if you are a youth (under the age of 18), all appointments are conducted in-person.
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How do I reschedule or cancel an appointment?
Scheduling Policy: If you need to reschedule your appointment, we kindly ask for 72 business hours (3 business days) advance notice to accommodate other patients on our waiting list.
If appointments are not canceled 72 hours in advance or you do not show up, you will forfeit any monies paid.
**Covid policy?
We ask if you are experiencing COVID or Flu-like symptoms please do not come into the office and reschedule any in-person appointments you may have.
Is wearing a mask required?
Masks are preferred, but not required.